Privacy Policy

OVERVIEW

At SUBL!MCASE, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products. By using our website, you consent to the data practices described in this policy.


SECTION 1 - INFORMATION WE COLLECT

Personal Information

When you make a purchase or interact with our store, we collect personal information such as:

  • Name
  • Billing & Shipping Address
  • Email Address
  • Phone Number (if provided)
  • Payment Details (processed securely by third-party providers like Shopify)

Automatic Information

When you browse our store, we also collect certain technical data, including:

  • IP address (to understand your location and enhance security)
  • Device & browser information (to optimize your shopping experience)
  • Website interaction data (to improve our services and user experience)

Marketing & Communication

If you opt-in, we may send you emails about new products, promotions, and store updates. You can unsubscribe at any time.


SECTION 2 - CONSENT

How Do We Obtain Your Consent?

By providing your personal information to complete a transaction—such as placing an order, verifying your payment, or arranging for delivery—you consent to our collection and use of that information for those specific purposes only.

If we ask for your information for marketing purposes, we will:

  • Ask for your explicit consent
  • Give you the option to decline

How to Withdraw Your Consent?

If you change your mind after opting in, you can withdraw your consent at any time by contacting us at support@sublimcase.com


SECTION 3 - DISCLOSURE OF INFORMATION

We will not sell or share your personal information with third parties, except in the following cases:

  • If required by law or legal proceedings.
  • If you violate our Terms of Service.
  • To third-party providers necessary for order fulfillment and payment processing.

SECTION 4 - SHOPIFY HOSTING & PAYMENT SECURITY

Our store is hosted by Shopify Inc., a secure e-commerce platform. Your data is stored on Shopify’s servers, protected behind a firewall.

Payment Security

If you use a direct payment method, Shopify encrypts and stores your credit card data according to the Payment Card Industry Data Security Standard (PCI-DSS). Shopify and all its payment processors adhere to PCI-DSS guidelines, ensuring secure transactions.

For more details, review Shopify’s Terms of Service and Privacy Policy.


SECTION 5 - THIRD-PARTY SERVICES

We may use third-party providers for payment processing, shipping, and analytics. These providers collect and use your data only to fulfill their specific services.

Since some of these providers operate in different countries, your data may be subject to laws in those jurisdictions. If you make a payment processed outside your country, your information may be handled according to that country’s legal framework (e.g., U.S. Patriot Act for transactions processed in the United States).

Once you leave Sublimcase.com or are redirected to a third-party service, this Privacy Policy no longer applies. We encourage you to review their policies.

External Links

If you click on a third-party link on our website, you will be redirected outside Sublimcase.com. We are not responsible for the privacy policies of external sites.


SECTION 6 - DATA SECURITY

We follow industry best practices to protect your personal information from unauthorized access, misuse, loss, or alteration.

Encryption & Security Measures

  • Your payment details are encrypted using SSL (Secure Socket Layer) technology.
  • We follow AES-256 encryption standards to protect stored data.
  • Although no method is 100% secure, we implement PCI-DSS standards and additional security protocols.

SECTION 7 - COOKIES POLICY

We use cookies to enhance your browsing experience. Below are the cookies we use and their functions:

Cookie Name Purpose
_session_id Stores session information, such as referrer and landing page.
_shopify_visit Tracks the number of visits for internal analytics (expires after 30 minutes).
_shopify_uniq Counts unique store visits (expires at midnight the next day).
cart Stores cart content for 2 weeks.
_secure_session_id Unique session identifier.
storefront_digest Verifies if a visitor has access (if store is password-protected).

Opting Out of Cookies:
You can adjust your browser settings to disable cookies, but doing so may affect website functionality.


SECTION 8 - AGE REQUIREMENTS

By using Sublimcase.com, you confirm that you are:
✔ At least the age of majority in your country/state.
✔ If under the age of majority, you have parental/guardian consent to use the site.


SECTION 9 - POLICY UPDATES & CHANGES

We may update this Privacy Policy periodically. Changes take effect immediately upon posting on our website.

If we make significant changes, we will notify you via email or post an update on our website. Please check this page regularly.

If Sublimcase.com is acquired or merged with another company, your information may be transferred to the new entity.


SECTION 10 - TEXT MARKETING POLICY

If you opt into text marketing, we may send you SMS notifications regarding:
📦 Order updates and tracking
🛒 Abandoned cart reminders
🔥 Exclusive promotions (max 5 texts per month)

Unsubscribe Anytime: Reply STOP to opt-out. Standard message & data rates apply.


SECTION 11 - CONTACT INFORMATION

If you have any questions, requests, or concerns regarding your privacy, you can reach us at:

📧 Email: support@sublimcase.com
📍 Privacy Compliance Officer: [Re: Privacy Compliance Officer]

Thank you for trusting Sublimcase.com! We value your privacy and security.